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An uneven and elevated footpath outside DN Nagar metro station in Andheri West is posing a safety risk to commuters, with residents and auto drivers reporting frequent trips and near-falls, particularly among the elderly. The problem is located at the base of the station’s entry/exit point opposite Bank of Baroda, a key drop-off spot for passengers arriving from Bandra and nearby areas.

At a glance

Location: DN Nagar metro station, Andheri West
Problem: Uneven, high footpath without slope
Additional hazard: Exposed, rusted metal fence edges
Most affected: Elderly pedestrians, daily commuters
Alternative access: Available on other sides with a proper slope

The high, uneven step without a slope at DN Nagar Metro entry point makes access difficult, especially for the elderly. Pics/Atul Kamble

Civic response awaited

mid-day contacted the K West ward office of the Brihanmumbai Municipal Corporation for a response on why the footpath has not been levelled, but no reply came till the time of going to press.

What the issue is

The stretch lacks a proper slope and instead has a high, uneven step, making it difficult for pedestrians to access the footpath.
A section of the metal fence at the spot has also been cut to allow easier movement, but sharp, protruding edges remain exposed.

Commuters speak

Kamal Siddiqui, a commuter who flagged the issue, said the design creates a serious hazard.

“This issue presents a significant safety concern for pedestrians, particularly the elderly, due to the need to traverse the roadway to access the opposite side,” he said.

He also pointed to the exposed metal. “The removed portion of the fence has left sharp edges which may cause injury to pedestrians walking close to it,” Siddiqui added.

On-ground reality

An auto driver, who requested anonymity, said assisting elderly passengers has become routine.
“Other drivers and I have helped elderly men and women multiple times while they were trying to get onto the footpath,” he said. “I now stop on the other side of the Metro entry because that one has a slope, which this one does not.”

A spot check by mid-day confirmed that…

>> The junction-side footpath lacks a ramp or slope
>> Other entry points around the station have accessible slopes
>> The uneven step is isolated to this particular stretch
The driver also raised concerns about the condition of the fence.
“The fence is rusted due to constant exposure to weather. If someone gets cut, there is a risk of infection. These issues need to be fixed urgently,” he said.