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Unruly two-wheeler riders

I request the traffic police to come out with a special squad to control two-wheelers continuously breaking laws by riding in no-entry spaces, jumping signals, parking in the middle of road etc. I also request the traffic commissioner to go back to normal road entry rules like before in Hutatma Chowk, MG Road where one lane is empty and another fully jammed outside Standard Chartered Bank
Darayes Karkaria

Auto mess at Kharghar

Autos outside Kharghar station. FILE PIC

Need help with a long-standing and worsening public nuisance at Kharghar Railway Station (CBD Belapur side), which severely affects thousands of daily commuters. For the past 15–20 years, auto drivers have completely ignored the designated auto stand and instead form long chains right at the station exit gate. They block the only pedestrian pathway and the exit area, creating a bottleneck. Many residents of Kharghar, including myself and others, have repeatedly complained in writing to the DCP Traffic (Navi Mumbai) about these violations — unauthorised parking/standing, meter refusal, blocking public way, and hawker encroachments. To no avail.
Amit G

Jammed private road

PIC/Prakash Nanavati

A small stretch of less than one km narrow internal road is the source of major traffic bottlenecks between Lake Homes Complex in Chandivli till Jal Vayu Complex in Powai. This road is used by BEST buses, school buses, company staff buses, private cars, auto rickshaws, taxis, ambulances, commercial vehicles like tempos and heavy industrial trucks, dumpers and RMC mixers. This is a private road, yet its users are 95 per cent non-residents. Hoping for some help in resolving this by the authorities concerned.
Prakash Nanavati

Abusive society member

In a housing society WhatsApp group, a member abused another member and watchman, and questioned his intelligence. These messages were posted in a society group visible to multiple members. The other member approached the police, but they expressed helplessness. What action are police required to take in cases of humiliation and abusive messages under BNS?
Sagar Mane

No street lights for ten years

A decade-old road connecting east western area of JVLR has no street lights yet. Initially, the authority responsible was MMRDA and today, BMC is the sole authority for the upkeep of JVLR. Requesting a pothole-free, lit-up road from BMC.
Ashokkumar C

After Mumbaikars sent in their questions and woes to mid-day last Monday, some of the authorities concerned responded. We haven’t given up on the rest. We shall continue to hold authorities accountable for the state of the city. 

Not illegal to feed strays

A senior civic official said, “It is not illegal to feed street dogs in Mumbai. This is a matter of compassion and care. BMC has issued detailed guidelines to ensure feeding of street dogs and cats happens in a controlled manner. The guidelines are available on the BMC website, which outlines feeding times, areas where dogs and cats can be fed, and how to maintain cleanliness and sanitation when humans are feeding street dogs.” The official said the civic body intervenes in case of street dogs who are rabid or diseased. Citizens and call and complain on 1916 for help regarding rabid animals. 

Duties of a ward officer

According to BMC, the assistant commissioner, earlier called the ward officer, is the administrative head of a ward and oversees daily civic services. City has 26 wards, each led by one assistant commissioner who coordinates with BMC headquarters, central departments such as roads, drains and solid waste management, and neighbouring wards for cross-boundary work. Officer meets citizens to between 3 pm and 5 pm every Monday and Friday, conducts regular inspections and directs staff to address service gaps.

Pollution in Bandra, Khar, and Santacruz

A senior official from BMC said, “The areas are seeing a large number of  infrastructure projects that can contribute to air pollution. The air pollution in this area is noted to mainly be dust, arising from pollution and vehicular combustion. In other countries, solutions like dome structures covering construction sites are normal. In case of Mumbai, there are issues to iron out, such as who will bear the cost of such cover on sites.”